Thursday, December 26, 2019

Comparing The Film Gattaca And The Novel Brave New World...

Both the film Gattaca (directed by Andrew Niccole) and the novel Brave New World (written by Aldous Huxley) are of the dystopian genre and explore the notions of mass control and freedom; or lack of freedom. Both societies are controlled by a totalitarian dictatorship that push their suppressive ideologies- genoism in Gattaca, and the complete eradication of viviparous births and the implementation of a caste system in Brave New World. Characters in both dystopian worlds challenge the rules and expectations of their societies. In Brave New World, Bernard Marx and John Savage rebel against the World State, albeit to different extents. In Gattaca, Vincent Freeman and Jerome ‘Eugene’ Morrow oppose their society ruled by genoism. Bernard Marx’s dislike for the oppressive World State is solely superficial. His outrage stems from his own personal sense of injustice- although he is an Alpha, he is an outsider. Emotionally, Bernard is an enigma to others. Physically, Bernard is thin and small; a complete juxtaposition to the other Alphas. These physical and emotional defects are the root of his feelings of separation to society, and his value of individualism and non-conformity. This point is exemplified on page 56, which explains ‘The mockery made him feel an outsider; and feeling an outsider he behaved like one, which increased the prejudice against him and intensified the contempt and hostility aroused by his physical defects. Which in turn increased his sense of being alien and

Wednesday, December 18, 2019

Poems-in the Shadow of Signal Hill - 1249 Words

In the Shadow of Signal Hill Signal Hill is a strikingly shaped hill or small peak overlooking the harbour of Cape Town. It has been used as a lookout post since the early days of the Cape colony. From it, the viewer can see Robben Island, the bare scar where the suburb of District Si stood before its occupants were evicted and its buildings demolished and Langa, a black township on the outskirts of suburban Cape Town. The overall significance of the title of the poem is that â€Å"Signal Hill† represents the higher, white authority or white government of the Apartheid era. The fact that it is a hill implies how the white government saw themselves as the superior party, the party that was raised above the nation they control. The part†¦show more content†¦But they will keep on fighting for freedom in the future until the government treats everyone equally. About the poet: Patel is a committed political poet and worked on various poems regarding the aspect of politics. About the poem: â€Å"In the Shadow of Signal Hill† is an example of a protest poem. The poem has no punctuation marks or capital letters. This adds to the protest of the speaker. By ignoring common English grammar rules he strengthens the idea of protesting. The layout of the poem represents the waves of the ocean and the ebb and flow. The different lengths in sentences mimic the sea crashing onto the shore (represented by the longer sentences) and the retreating of the sea (represented by the short sentences. No punctuation marks means no stopping or pausing when one reads the poem. This also represents the image of the sea; the sea never stops moving, its waves will continuously crash on the shore, move back and repeat the process. Therefore by removing punctuation the poet effectively creates movement in the poem. Another reason for the lack of punctuation is to stress that there is no stopping slavery and discrimination. It is a never ending problem which will always continue to show its head somewhere else in the world. At comment 12, the highlighted words: Are theyShow MoreRelatedSophia Benigno. Dr. Kate Lechler, Brian Cook. English 2251879 Words   |  8 PagesSophia Benigno Dr. Kate Lechler, Brian Cook English 225 Section 20 May 8, 2017 Appreciation of Time Fern Hill by Dylan Thomas is a narrative poem that tells the story from the author’s childhood to becoming an adult. During childhood, he is innocent and naà ¯ve to the world that lay ahead of him. The Modern Period was a time of change and innovation with respect to rising technologies and new ideas, but it was also a period of memories and reflection on the past. This era brought new literary techniquesRead MoreAnalysis Of The Poem The Song Of Solomon Essay2260 Words   |  10 PagesThe Song of Solomon is a series of love poems between two young lovers. It is a part of the third section of the Hebrew Bible. 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For the spirit of society in which Jane has no clear place sharpens the angles of the furniture, enlarges the shadows, strengthens the locks on the door. And the deathbed of a father who was not really her father emphasizes her isolation and vulnerability. Panicky, she stares into a ‘great looking glass,’ where her own image ï ¬â€šoats toward her, alien and disturbingRead MoreEssay on The Cold Embrace6525 Words   |  27 Pages Guns were drawn instantly and aimed at the shadow from which the thickly accented voice had originated. Hey, hey, its just me... On the hill of Har Megido, in the Fields of Jezebel... Eric shouted. With a sigh, the shadows replied, ...forces black as night assembled, lo the hoary hoards of hell. Jeez, you think you could come up with a better recognition phrase than the rantings of a street bum. I always liked that poem, Michael. You better have, corporal, seeing

Tuesday, December 10, 2019

Balancing Technical And Human Management Skills In Projects

Question: Discuss about the Report of Balancing Technical And Human Management Skills In Projects. Answer: Introduction The field of project management continuous to grow putting pressures on project managers who cannot sustain demands just by having technical skills but today they are also required to have human management skills like communication and leadership skills. Project managers are required to not just assure creation of products or prototypes but also manage communication between different departments including functional and support departments. Thus, a project manager has to assume a dual leadership role managing technical requirements of projects and human skills required to managing people(Gillard, 2009). Earlier, project managers were chosen on the basis of technical expertise. For instance, if a Project Manager was chosen for management of IT projects then he would be selected on the basis of his knowledge and experience of system analysis and design. However, the requirement of companies have changed and most hiring managers who sought technical expertise in project managers initially have started to get inclined towards the interpersonal skills of managers(Gillard, 2009). Skills of Project Manager As per theorist Dr. Russell Archibald (2009), a project manager in any organization has two key objectives to fulfil and these include assuring compliance of activities with the strategic objectives of the organization and; Planning, execution and control of project in such a manner that all the objectives of the same are achieved within the allotted time and budget. Archibald has recognized lack of technical skills like an understanding of cost analysis, scheduling, risk analysis and so on can be a major cause of failure of any project. However, to attain the objectives of a company as a project manager, the manager also needs to have other social skills like strategy development and risk management skills. A project manager not just develops the plan for a project but also executes and manages activities that are decided. Jennifer Whitt (PMP 2012) identifies two skills of a project manager and these include technical and behavioural skills. Behavioural skills include leadership capabilities like change management, risk management planning, organization, communication and so on. Technical skills include tools, techniques and methodologies that are necessary for a project manager to know in order to be able to achieve objectives of the project. Techniques like decision maps, Gantt charts, pareto chart and control charts are some of the examples of technical knowledge a project manager needs to have. Technical expertise include understanding of project management procedures such as Work break Down Structure, scheduling ,variance, budgeting, dashboard development and so on. Interpersonal or human skills include communication, leadership, negotiation, decision making and problem solving skills. These skills are more intangible in nature and involves use of certain types of tools. Technical skills require a highly specialize knowledge on a subject of which the project manager needs to be an expert. He or she must understand methodologies that are used for completing technical tasks. Social skills like honestly, team spirit and reliability actually take a back seat when the need for technical knowledge is high(Dr. Archibald, 2009). When comparing projects that fail, if a comparison is made between the soft skills and hard skills of project managers while exploring causes of failure, the importance of skills for achieving success on a project can be understood (Marando, 2012). Figure 1: Reasons for project failure (Marando, 2012) Human skills facilitate effective interactions between members of a project. Human skills can be categorized into social or interpersonal skills, self-control and monitoring skills and Self-Esteem(Zubedi, 2014). Inter-personal skills: Interpersonal skills can be an outcome of an overlap between thoughts, feelings and actions. These skills are used by a project manager to have an efficient communication with others and within team members. These skills can help a manager understand ones values and behave in line with them(Hartman, 2008). Self-Control and Monitoring: When a project manager monitors oneself, it helps one in adapting situations. For this, a project manager uses social cues received from others such that the perceptions of these people could be understood. Low-Self-Monitors (LSM) and High-Self Monitors (HSM) are the methods used by Project managers for monitoring and evaluating social cues(Whitt, 2012). Self-Esteem: Self-Esteem is a result of combination of self-confidence and self-respect. It reflects how a person values oneself and it affects the way a person deals with problems and challenges. It can thus be said that interpersonal skills are those shaping the behaviour of a project manager and the if this behaviour is effective for a project can be determined by using self-control and monitoring methods that can help one evaluate the effectiveness of the social skills of a project manager. Interpersonal Skills versus technical skills Nurick (1993) says that organizations often ignore interpersonal communication skills and feel that they should only work on technical aspects of a project while another things would be automatically taken care of. However, in reality, organizations face difficulties like power struggle, differences in point of views and conflicts that require a project manager to use interpersonal skills to manage. For instance, when making a selection of a person for a job, it is not only the technical knowledge that would play a role, but a project manager may also want to know how good they are when confirming their interpersonal skills. On projects, the team members are not only are trained on technical skills but they are also involved in other activities like team building and relationship building(Nurick, et al., 1993). Gemmil and Welimon ( 1994) had studied 100 technical project leaders from technology based organizations in New York. He had found in the study that building a high performing team was required for a project to be successful but at the same time, team building was one of the most complex and difficult task. A project manager takes care of technical requirements of a project but at the same time, he or she may also face challenges of interpersonal communication and then the project manager would require to have motivating or educating training sessions for employs on interpersonal skills For senior level managers, team can be modelled and the result may be openly discussed with all(Gemmill Wilemon, 1994). In 2001, El-Sabaa has conducted a study on 126 project managers who were from three industrial sectors including information system, electricity and agriculture. The study took views of 96 functional managers from Egypt from private and public sects. ate study had explored how they differed from functional managers in their skills, experiences and attributes. He had found that human skills was the most important skills that are required from project managers with 85.3% percentile received for the skill in the study. The second most important skills are the ability to organize and conceptualize things., Technical skills were found to be the third important skills in project managers(El-Sabaa, 2001). Cheng, Dainty and Moore (2005) studied the construction sector of UK where the performances and skills of efficient project managers and average manners were explored. The aim of this research was to establish a framework for identifying criteria on the basis of relationship that exit between the project success and the competencies of project managers. These criteria for comparing performances of managers could be judged using 9 factors that included leadership, team building, decision making, approachability, honesty or integrity, communication, self-motivation, learning and understanding. and external relationships. The study cleanly summarized that factors that make project managers highly skills are actually human factors of considering(Cheng, et al., 2005). Stevenson and Starkweathers (2010) had investigated IT executives for understanding project management practices and ion the stuffy it was found the these executives gave more importance to interpersonal skills over the technical expertise. Six major skills were identified as core competences of project managers in the study and these included leadership, communication skills, viral and written skills, attitudes to deal with change and ambiguities. Companies hired people into project management role based on their interpersonal skills while only a certain level of technical expertise was considered in the selection process. In the study, the Project manager had interpersonal skills to manage teams and processes, the companies were willing to train them on the technical front to create a balance between technical and human skills of project managers(Stevenson Starkweather, 2010). Azims et al. (2010) paper explored project complexities and the understanding of the same by the project managers. The study was conducted on the aerospace sector. Project managers who worked on different project settings that had different types and levels of project complexities were involved in the study as participants. The project managers told that they required hard skills of project management to organize, plan, track and manage changes. These project managers also highlighted the importance of having interpersonal skills that they said could help in managing complexities in different ways. A new complexity triangle was proposed in this research including people , product and process as key dimensions(Azim, et al., 2010). When comparing views of different researchers, it can be said that when the theoretical considerations of project managers were taken, most essential skills recognized by researchers included technical skills and change management capabilities. However, the actual studies on project managers added other areas of expertise as requirements for efficient project management such as team skills, organization skills, conceptualization capabilities and interpersonal skills. Cheng came up with a model of capability for project manager by combining 9 factors that included leadership, team building, decision making, approachability, honesty or integrity, communication, self-motivation, learning and understanding. In any of the case, Interpersonal skills were considered to be major value add for the core of project managers capabilities in practice. Interpersonal Skills Interpersonal skills are becoming important and prominent in the world of project management and major project management institutes like OMI now recognize interpersonal skills like leadership, communication, team building motivational capabilities, cultural awareness, political awareness and negotiation skills. In 2008, PMBOK guides new edition had added interpersonal skills elements in the guide as significant. A project manager needs to create a balance between these interpersonal skills and technical skills(Kennedy-Moore, 2011). PMBOK guide states the need of effectiveness communicated and elegant skills. It suggests that lack of communication skills is the single biggest cause of failure on a project. While earlier project management performances were measures against technical dimensions including cost, quality and time, new approaches take the interpersonal skills as important. Technical skills like making of charts or graphs would not render results in the project manager knows who to communicate the information well to the top management and even to his or her employees or joiners. Today. there are a diverse set of people that work in an organization with different cultures, generation, age, regions, religions with different strengths and weaknesses. To have good interpersonal skills, good communication skills is a prerequisite(Weiner, 2000). The project management principles defined in PMBOK guide support the view of importance of interpersonal skills of a project manager which was found necessary for success by organizations. Thus, PMBOK guidance may be used to develop a strategy for assessment and development of interpersonal skills of a project manager such as communication skills and social skills. Project Manager as Communicator Project managers are required to spend most of their time in meetings, problem solving and negotiation which is why a project success which is dependent on how a project manager performs require a project manager to have god communication skills. A project managers may use four types of communication methods including formal communication such as written project charter and status reports, informal written communication such as memos and project notes, formal oral presentations, and informal oral communication like done in social meetings(Taylor, 2006). Personal Skills Project managers require personal skills to be able to manage teams and , eliminate project obstacles, manage team conflicts, resolve issues within and even outside the team for smooth functioning of the project. Some project managers can use personal skills on their job can be : A project manager may use manage by Example (MBE) technique for operating when which the project manager would display his own skills and expertise and the same is observed by his juniors. such a project manager is required to be knowledgeable, honest and straightforward such that a conductive and motivating environment is created for juniors(Lengnick -Hall, 2011). A project manager is require to attain positive attitudes even at times of conflicts and major difficulties failing which , the confidence of the project manager over her capabilities and possibilities would reduce leading to issues in project(Grantham, 2000). Project manager must be able to deal with problems and must handle the same directly, clearly and openly. If the problems are faced in an organization and the project manager is unable to solve the same at his or level then the same needs to be escalated to a senior manager which required a project manager to have good communication skills such that he or she can not only communicate with the internal team working on a project but can also communicate the progress, problems and other aspects for that project efficiently with the senior managers(Pearson, 2000). Figure 2: Personal Skills of a Project Manager (Pearson, 2000) Developing Interpersonal Skills A project manager should understand oneself and practice interpersonal skills that to facilitate and lead participations in projects. Effective managers can be seen as those people who are able to manage themselves effectively with discipline coming from inside(Kutlu AslanoÄÅ ¸lu, 2009). In practice there are many training programs that target on educating managers on the technical expertise but there are only a few opportunities available for developing interpersonal skills in people. This is due to the fact that training individuals on personal things is not so easy as it is for training them technically. Interpersonal skills is something which allows managers to work with people. The interpersonal skills cannot be learnt through theories but can only be learnt through practice(Barton Barton, 2011). Further, in the interpersonal space, there are some complex skill requirements. Egan (1976, p. 202) talks of the importance of the skill of immediacy which is a communication skill that is achieved through the combination of empathy, confrontation and self-disclosure(Erden Erden, 2009). A training material has been used by various organizations to train their employees on interpersonal skills using teams and group dynamics. The course that was designed to develop skills of managers in the personal space identified six factors of learning including: self-disclosure that allowed managers to clearly express their emotions without becoming aggressive, concreteness of expressions allowing them to communicate precisely and clearly, active listening through engagement via eyes, body language and nods to be able to absorb whatever is being said(Norman, 2010), empathy allowing managers to understand the perspectives of others before responding to any situation, genuine presence by showing self-consistency and respect for others and constructive confrontation which helps them criticize things by being descriptive making way for behavioural change and not overreaction(til, 2012). Conclusions It was found that technical expertise had been considered as one of the most important criteria for selection of project managers earlier but with increasing need for interpersonal skills for managing projects, the preferences of employers are changing and they have started to hire project managers based on their interpersonal skills such that they are given more weight age than technical skills. Companies are willing to train their project managers on technical skills if they carry good interpersonal Skills. The study highlighted that technical skills do not give results unless the personal is able to manage things efficiently with people which requires interpersonal skills. When considering project failure, the major reasons behind the failure of any project was lack of interpersonal skills in most cases. The interpersonal skills that were identified as most important in this paper included communication skills, leadership capabilities, team building, change management, and active listening. References Azim, S. et al., 2010. The importance of soft skills in complex projects. International Journal of Managing Projects in Business, 3(3), p. 387401. Barton, H. Barton, L. C., 2011. Trust and psychological empowerment in the Russian work context. Resource Management Review, pp. 201-208. Cheng, M., Dainty, A. R. J. Moore, D. R., 2005. What makes a good project manager?. Human Resource Management Journal, 15(1), pp. 25-37. Dr. Archibald, R., 2009. Objectives of Modern Project Management, s.l.: PM Hut. El-Sabaa, S., 2001. The skills and career path of an effective project manager. International Journal of Project Management, 19(1), pp. 1-7. Erden, A. Erden, H., 2009. Predicting of organizational trust level of school managers and teachers at elementary schools. Procedia - Social and Behavioral Sciences, pp. 2180-2190. Flannes, S. Butler, L., 2001. Effective People Skills for the Project Manager: A Requirement for Project Success and Career Advancement, Oakland, CA USA: Flannes Associates. Gemmill, G. Wilemon, D., 1994. The hidden side of leadership in technical team Management, s.l.: Oxford University Press. Gillard, S., 2009. Soft Skills and Technical Expertise of Effectie Project Managers. Issues in Information Science and Technology, Volume 9, pp. 723-729. Grantham, C., 2000. The Future of Work: The Promise of the New Digital Work Society, s.l.: McGraw Hill. Hartman, F., 2008. Preparing the mind for dynamic management. International Journal of Project Management, pp. 258-267. Kennedy-Moore, E., 2011. What are social Skills, s.l.: Psychology Today. Kutlu, O. AslanoÄÅ ¸lu, A. E., 2009. Factors affecting the listening skill, Procedia -Social and Behavioral Sciences. IJERT, pp. 2013-2022. Lengnick -Hall, C. A., 2011. Developing a capacity for organizational resilience through Strategic human resource management. Human Resource Management Review, pp. 243-255. Marando, A., 2012. Balancing Project Management Hard Skills and Soft Skills, s.l.: Brandeis University. Namvaran, K., Rabavi, R. Avarsin, S. M., 2013. The Relationship between Human Skills and Effectiveness of Managers in secondary schools of Hashtrood, Iran. International Journal of Educational Research and Technology, pp. 104-107. Norman, S. M., 2010. The impact of positivity and transparency on trust in leaders and their perceived effectiveness. The Leadership Quarterly, pp. 350-364. Nurick, A. J., Seeger, J. A., Shuman, J. C. Kamm, J. B., 1993. Entrepreneurial teams in new venture creation: A research agenda. Entrepreneurship Theory and Practice, 14(4), pp. 7-17. Pearson, 2000. Basic Skills for Project Managers, s.l.: Pearson Education. Peters, T., 2004. Nix the Spreadsheet, s.l.: PM Network, Project Management Institute. Stevenson, D. H. Starkweather, J. A., 2010. PM critical competency index: IT execs prefer soft skills. International Journal of Project Management, 28(7), p. 663671. Taylor, J., 2006. Survival Guide for Project Managers, s.l.: Amacom. til, R., 2012. THE IMPORTANCE OF INTERPERSONAL SKILLS TRAINING FOR FUTURE PROJECT MANAGERS, s.l.: ReykJavik University. Weiner, 2000. Intrapersonal and Interpersonal Theories of Motivation from an Attributional Perspective. Educational Psychology Review, pp. 1-14. Whitt, J., 2012. Skills You Need As a Project Manager, s.l.: PM Hut. Zubedi, A., 2014. Project Management- Is it managing Technical Skills or Human Skills?. IRD India, 3(4), pp. 38-41.

Tuesday, December 3, 2019

What Is a Call to Action and How to Add Call to Action to WordPress

Many websites are designed with a specific goal in mind. You may want people to buy a product, sign up for an email list, or take part in your event. In these scenarios, you have to encourage visitors to take the plunge, which means you need to add call to action to WordPress.A call to action (CTA) is any element on your site that asks people to do something specific. It could simply be some prominent text, or it might be a dedicated button or sign-up form. Whatever the case, your CTA has to be well designed and carefully placed if its going to be effective at prompting the desired response.In this post, well explain what CTAs are and why theyre so important. Then, well help you add call to action to WordPress via three simple techniques. Lets get started! Most websites feature some sort of call to action (CTA), letting visitors know exactly what action theyre meant to undertake next. Usually, it includes a link that will either complete the action or start the process. Even WordPres s.org has a simple CTA button in its header:CTAs are a vital part of your website, and shouldnt be overlooked. Theyre your main way of communicating what you want your audience to actually do, so they need to be effective. Adding properly-optimized CTAs to your blog or website can increase conversions, and even  boost revenue significantly. For these reasons, its worth spending a little time finding the perfect way to design and incorporate them.How to add call to action to WordPress (in three easy ways)Creating effective CTAs isnt hard. Youll just need to follow some basic advice, such as making your CTAs prominent and adding them to multiple locations. They should also, of course, clearly and concisely state what action you want visitors to take.What might be more tricky is figuring out exactly how to add call to action to WordPress. To help you out, here are three simple methods you can use if youre new to the technique.1. Create a CTA buttonThis is probably the most common typ e of CTA, and for good reason. Adding a CTA button to your site is both simple and effective. Naturally, a button shows visitors where to click and why (a button might read Click Here to Request a Free Quote, for example). A well-designed button will easily stand out from the rest of your web page.There are plenty of plugins to add buttons to your WordPress site, but were partial to MaxButtons: WordPress Button Plugin MaxButtons Author(s): Max FoundryCurrent Version: 7.13.1Last Updated: October 15, 2019maxbuttons.7.13.1.zip 98%Ratings 2,613,350Downloads WP 4.8+Requires This free, easy-to-use tool will help you add a CTA to your site in no time. After installing it, youll find a new MaxButtons tab in your dashboard. Clicking Add New lets you customize your button in a wide variety of ways:You can add text and a link, personalize the font, create spacing, adjust colors, and so on. Keep the on-button text as brief as possible, and make sure its linked to your product page, cont act form, or wherever else users need to be directed to.Once youve built your button, youll be given a shortcode similar to  [maxbutton id="1"]. You can use this code to add the button virtually anywhere on your site.2. Use a dedicated pop-upA CTA pop-up is similar to a button, in that it stands out from the rest of your site and catches the eye. If used correctly, this method can be even more effective at drawing attention. Plus, you can design your pop-up to appear exactly when and where you need it, whether thats when a person first loads the page or is about to leave.The Popup Maker plugin presents a popular solution, since its highly customizable and enables you to set specific triggers for your pop-ups: Popup Maker Popup Forms, Opt-ins More Author(s): Here, you can enter a title and the text that will appear in your pop-up. After this, scroll down and choose an option from the various triggers and display settings. You can also use the Conditions section to determine wh ere the pop-up will appear. Just make sure it isnt too intrusive and is easy to close, to keep from annoying the very people you want to convert.When youre done, publish the pop-up and it will take effect immediately. You can repeat the process for any number of pop-ups you would like to create.3. Add a sign-up form to your siteThe above two methods work great if you want to get people to buy a product or click through to a specific page. However, what if you want them to sign up for an email list, membership, or something else? In this scenario, a dedicated form is your best bet.WPForms plugin can help you out here: Contact Form by WPForms Drag Drop Form Builder for WordPress Author(s): WPFormsCurrent Version: 1.5.5.1Last Updated: September 17, 2019wpforms-lite.1.5.5.1.zip 98%Ratings 31,601,570Downloads WP 4.8+Requires After installing and activating it, there will be a new WPForms tab in your dashboard:You can customize what fields will appear and how theyll be labeled, tweak what the form will look like, and more. Dont forget to save your changes, and preview your form on the front end.When youre done, you can use a widget or shortcode to add the sign-up form to your site. You may want to place the form in multiple locations, and even use a button or pop-up to direct visitors to it. For more options, you can also check out the premium version of WPForms.ConclusionIf you want to use your website to make money, create a community, or something similar, youll need to encourage visitors to take action. In most cases, you cant simply sit around and wait for them to take the necessary steps on their own. Instead, youll want to provide them with a targeted nudge in the right direction.To do that, youll need to add call to action to WordPress. Fortunately, there are a few simple ways to get the job done. You can:Create a CTA button.Use a dedicated pop-up.Add a sign-up form to your site.Do you have any questions about how to add call to action to WordPress ? Let us know in the comments section below! What is a call to action and how to add it to #WordPress

Wednesday, November 27, 2019

Government-Business Relations in Greater China and Challenges for Public Administration Essays

Government-Business Relations in Greater China and Challenges for Public Administration Essays Government-Business Relations in Greater China and Challenges for Public Administration Essay Government-Business Relations in Greater China and Challenges for Public Administration Essay 1 Government-Business Relations in Greater China and Challenges for Public Administration Abstract This paper examines the development of government-business relations in China, Hong Kong, and Taiwan and identifies important managerial issues from the Chinese experience. The paper first introduces theoretical concepts about the role of government in economic development and arguments about business promotion and government regulation policies. It then reviews economic development in the three societies and changes in their government-business relations. Three critical managerial issues related to the government-business relations are accountability of incentive policies, effectiveness of government regulation, and anti-corruption of administrative reform. Implications of the Chinese experiences are provided in the conclusion section for future studies of government-business relations. 2 Introduction The topic of government and business relations (G-B relations) has recently become one of the major public policy issues for many developed, developing and economic transition countries. For developed countries, the interest in G-B relations is related to the impact of global financial crisis and the need for government intervention in the financial system (e. g. , government relieve funds and proposed new regulations). In addition to the problem of financial crisis, developing and economic transition countries emphasize the issue of G-B relations because of their special concerns about economic development. For these countries, it is important for them to reform their governments to establish a sound modern market system and implement good development policies to attract the needed foreign capitals and investment. The study of G-B relations in Greater China is valuable for researchers because of the success of China’s economic reform and the changes of economic environment in Taiwan and Hong Kong. 1 Since 1978, China has successfully implemented various reform policies to increase economic growth and to improve the quality of public life. These policies have promoted rivate business development in China and have gradually changed the Chinese system from a totally government-controlled planning system to a market-oriented capitalist system. The G-B relations in China have changed dramatically since the implementation of development and reform policies. Chinese leaders today have to develop new policies to address many negative problems that are associated with the development chan ges. For Taiwan and Hong Kong, the G-B relations have also changed after the success of their economic development and miracles since the 1990s. : The G-B relations in Taiwan have been influenced by the development of Taiwan’s democratization movement and the changes in Taiwan’s political environment. Unlike the past dominant control of the government over the 3 business through the ruling party of Kuomintang (KMT), business communities and enterprises are now influencing the formulation and implementation of public policies through the contribution of campaign financing to political parties and politicians, especially after the administration of Democratic Progressive Party (DDP) in 2000. The G-B relations in Hong Kong have been affected by recent events, such as the 1997 handover to China, the Asian Financial Crisis, and the 2003 SARS outbreak. Unlike the traditional development policy of positive non-interventionism, the government of Hong Kong Special Administration Region (HKSAR) has played an active role and implemented important public policies to protect public safety and to promote business development. This paper examines the G-B relations in China, Hong Kong, and Taiwan by focusing on their development experience. The paper consists of three major sections. The theoretical background section introduces important concepts about the role of government in economic development and arguments about business promotion and government regulation policies. The development background section reviews key development policies in the three societies and changes about their G-B relations. The managerial issue section analyzes major challenges that are related to business promotion, government regulation, and administrative reform. Theoretical Concepts of Government-Business Relations To study G-B relations in Greater China, we need to understand theoretical concepts and arguments about the role of government in economic development, the essentials of business promotion policies, and the development of government regulation. A. The Role of Government in Economic Development The important role of government in the modern economic system has been well recognized in the literature of public finance, public policy and developed economics. From the 4 ublic finance perspective, for example, Musgrave and Musgrave (1980) explain the issue of market failure and promote three functions of government, which include the allocation of social and other goods that the market will not of itself provide, the equitable distribution of income and wealth; and the stabilization of unemployment and control of inflation. From the public policy consideration, Nicholas Stern (1991) emphasizes five arguments for governmental interventio n in the economy. The arguments consist of concerns for market failure (i. e. relating to externalities, public goods, and imperfect information), concerns to prevent or reduce poverty and improve income distribution, the assertion of a right to certain facilities or goods (e. g. , education, health, and housing), the importance of paternalism (e. g. , relating to education, pensions, and drugs); and the rights of future generations (e. g. , relating to the environmental). The issue of state or government involvement in economic growth has been further emphasized and debated in the literature of development economics. The issue of debate is not whether a state or government should be involved in economic development, but what the appropriate role of government might be in promoting growth and development. The neoclassical arguments of development emphasize the role of foreign trade and investment and the importance of a free market in stimulating competition during the development process (Galenson, 1985; Wade, 1990, 1992). They recognize the role of state in the process of development but emphasize a passive and limited role of government in such activities as maintaining stability and providing physical infrastructure. Statist arguments of development offer a different approach on this issue. They point out that the successful experience of many newly industrialized countries (NICs) is related not only to the operation of the free market but 5 also to the active role of government in directing public and private resources to change the structure of their economy (Johnson, 1982; Ho, 1981; Lin, 1989). Considering these different arguments, Liou (1998a) introduces five major roles of government in the process of economic development. The five roles are protector, controller, distributor, promoter, and regulator. As the protector role, government needs to formulate and implement public policies (i. e. , national defense policy and public safety policy) to protect citizens and businesses from foreign attacks, criminal and illegal activities. These policies should promote a safe and stable environment without political interruption and social unrest. Next, to assure a safe and stable economic environment, government needs to play a control role to adjust public policies (i. e. monetary policy and fiscal policy) that are related to the management of nation’s macroeconomic environment. These policies are important to the macroeconomic problems of inflation and unemployment. Third, to assure social equity, government also needs to play a role of distributor to develop public policies (e. g. , social welfare policy and rural development policy) to prevent unfair distribution of public resources among various clas ses, regions, and disadvantaged groups. Fourth, government plays a role of promoter of economic growth and social development and needs to use public policies (e. . , business incentive policies and international trade policies) to invest in public infrastructure and to promote the development and advancement of business sectors in both domestic and international markets. Finally, as a regulator, government also focuses on the regulation of industry and business operations for public interests. Regulation policies (e. g. , environmental regulation, finance and insurance regulation) are developed to maintain the balance between the development of business and industry competition and the protection of natural environment and individual rights. While the 6 first three roles apply to public issues in general, the last two roles (promoter and regulator) are specifically related to our study of G-B relations and will be further examined next. B. Business Promotion Policies To promote economic development, governments at all levels have designed various public policies to support the establishment of business companies and plants, to attract the relocation of new and expansion business, and to foster further development of existing business. As mentioned previously, many of the NICs have implemented various incentive policies to promote business development in their countries. These business promotion policies include, for example, general incentive policies to encourage the accumulation of production factors (e. g. , tax measures, Research Development funds) and specific industrial targeting policies to promote the growth of particular industries (e. g. , subsidizing credit or import protection for technology industries) (World Bank 1993). Business promotion policies have also been emphasized in developed countries to promote state and local economic development (e. g. , Eisinger, 1988). For example, in the United States, Clark and Montjoy (1998: 169-170) summarize economic development programs in terms of four types: (1) subsidizing traditional inputs such as capital (e. g. , direct loans and loan guarantees, tax-exempt bond financing, development corporations), land (e. g. , land banking, site development provision), and labor (e. g. low-cost/mass production, and high quality/lean production); (2) lowering political costs of doing business, including tax abatements and incentives, and limitations on the regulatory environment; (3) promoting entrepreneurial activities of market development (e. g. , export promotion, research and dissemination) and business services (e. g. , policy planning, RD support and consortia); and (4) developing 7 attractive social amenities (e. g. , arts, environment) and improving distressed areas (e. g. , enterprise zones). The widespread use of incentive policies have resulted in some critiques about their efficiency and equity. On the efficiency (or effectiveness) side, researchers of local incentive programs in the United States have argued that these programs have little influence on either the level or the distribution of economic growth, especially when compared them with the impact of market factors (e. g. , Bartik 1991; 1992). From the equity perspective, researchers indicated that many of the traditional incentives simply transfer money from the public sector to successful firms (moving these firms from place to place) and do litter to help those in need (Rubin 1998). Researchers further pointed out that the use of financial incentives is based on political considerations because tax and incentives are easy to control and manipulate when comparing them with other determinative factors such as the quality of the local labor force (Wolman and Spitzley 1996). They also noticed that policymakers enact tax incentives not on the basis of rational economic analysis, but as a defensive measure against regional competition (Grady 1987). C. Government Regulation and Reform While business promotion policies attempt to support the development of industries and firms, government regulation policies are designed to address side effects or negative issues that are related to business development. The term regulation has been referred to as â€Å"any attempt by the government to control the behavior of citizens, corporations, or subgovernments† (Meier, 1985:1) or â€Å"the diverse set of instruments by which governments set requirements on enterprises and citizens† (OECD, 1999: 16). Researchers (Buchholz, 1992; OECD, 1999) identified three types of economic, social, and administrative regulations. Economic regulation focuses on the 8 direct government intervention in corporations and market decisions such as pricing, competition, market entry or exit. Social regulation is related to government protection of citizen and social values such as health, safety, the environment and social cohesion. Administrative regulation has to do with government formalities and paperwork. Researches further explain some rationales for government regulation, which include problems of monopolies and natural monopolies (e. g. , utilities), externalities (e. . , pollution of river by factory), information inadequacies (e. g. , food, drug and beverage labeling), public goods and moral hazards (e. g. , defense, security, and health services), unequal bargaining powers (e. g. , health and safety at work), and distributive justice and social policy (e. g. , victim protection and prevent discrimination) (Baldwin and Cave, 1999). Since the late 1970s, the pervasive use of regulation, along with the growth of regulatory cost, has resulted in many suggestions for regulatory reforms. The purpose of regulatory reform is to improve the quality of regulations in terms of enhancing performance, reducing costs, or finding alternative policy tools (OECD, 1999: 16). Specifically, for economic regulations, reform aims to increase economic efficiency by reducing barriers to competition and innovation, through deregulation and use of efficiency-promoting regulations. For social regulations, reform aims to verify that regulation is needed and to design regulatory or other flexible and low cost instruments (e. . , market incentives and goal-based approaches). Finally, for administrative regulations, reform aims at eliminating aspects of red tape that is no longer needed, streamlining and simplifying those that are needed, and improving the transparency of application. While trying to reduce government intervention and inefficiency problems, many regulatory reforms (i. e. , deregulation or privatization) have resulted in new problems to industries and consumers. For example, deregulation is very popular among the public and 9 usiness, but deregulation alone is insufficient in resolving the problems of regulation because it is considered as a reactive approach to addresses problems developed in the past and it focused not on the system or new challenge, but on instruments and techniques (OECD, 1999; Liou, 2007a). In practice, the implementation of deregulation in many sectors and industries has produced problems, which require additional governmental action. For example, the electricity meltdown in California is related to deregulation efforts in the electric utilities industry. Policymakers in other states have delayed the implementation of deregulation and have considered other supporting mechanisms (e. g. , multi-state trading zones) to avoid the same problem in the future (Swope, 2001). In the commercial banking industry, researchers (e. g. , Krause, 1994) reported that the deregulation policy and other changes (i. e. , the Depository Institutions Deregulation and Monetary Control Act, the ideological changes of relevant congressional banking subcommittee members) serve as the most important explanation of the instability facing the banking industry. The financial crisis of 2008 provided additional evidences to show the failure of government regulation and deregulation reform in the US banking and insurance industries. The explanations of theoretical concepts and arguments are important for the study of G- B relations in Greater China because of the important role of government in the Chinese societies, the contribution of business promotion policies to their economic development, and the need for effective regulation policies to address new challenges. Economic Development in China, Hong Kong and Taiwan A. Economic Development in China Before the reform years, we can categorize the Chinese state-society relations as a state- dominated society, including the state control over business and commercial activities (Liberthal, 10 1995; Liou, 2000a). The Communist Party-state controlled almost all aspects of social life through a huge and complex administrative structure, various monitoring policies and systems, and continued political and ideological struggles. The result of total state control over society was a highly homogeneous society: people receiving low salaries from government or state- owned agencies, spending and consuming foods and other goods according to ration coupons or quotas controlled by the government. There were no major business operations and commercial activities in most of the cities. The government controlled the ownership, production, distribution and consumption of all business operations. Since the late 1970s, Chinese government has emphasized the â€Å"reform and opening-up† policy to promote the country’s modernization and economic development. For the past thirty years, the government has implemented many policies to adjust the role and operation of government and to promote business investment and production. In the area of business promotion, policy changes implemented include, for example, the contract responsibility system (CRS) in both the rural-agricultural and the urban-industrial areas to encourage business activities and market operation (e. g. , Gao, 1996; Lu and Tang, 1997), and the special economic zones (SEZs) to provide preferential policies (e. g. , lower tax rates) in coastal regions to attract oreign investors for the needed capital and human resources (Bell et al. , 1993; Stoltenberg, 1984). One recent example of preferential policies in SEZs is the project of Tianjin Harbor Port Development District to provide tax benefits, export promotion and logistic services to promote business development. In the area of government reform, Chinese leaders have introduced various policy changes to its huge administra tive system to remove bureaucratic inefficiency problems (Burns, 1993). 2 Among these reforms, the strategies of administrative decentralization and deregulation 11 re directly related to the topic of G-B relations. The decentralization strategy refers to the effort of the central government to decentralize decision-making powers (especially in economic related activities) to local administrative units to improve the quality of government decisions. After the decentralization strategy, local governments have become very active in economic activities and local officials’ pro-business attitudes are critical to the implementation of development policies (Chen, Jefferson, Singh, 1992; Waste, 1986). The deregulation strategy consists of both process and structure changes. On good example of the process change has been the reform of China’s administrative examination and approval system to support business development. The administrative examination and approval was based on the old planned economic system and tended to be irrational and inefficient in its operation (e. g. , overlapping functions, black-box operations). The reform calls for the development of an open and transparent system and emphasizes the application of scientific principles in making related decisions (e. . , items to be examined, standards and conditions for the approval). A high level â€Å"Leading Group for Administrative and Examination Approval System Reform† was established in 2001 to comprehensive review projects that are subject to administrative examination and approval. From 2002 to 2004, the State Council eliminated or moderated 1,806 such projects. By the end of 2004, the number of p rojects that needed review and approval by State Council departments had been cut by half (OECD, 2005). The structural change refers to the separation of economic enterprises from administrative agencies because the old administrative system not only included many industrial organizations but also controlled the operation of these organizations. One good example of the structure change has been the reform of state-owned enterprises (SOEs). 3 The SOEs reforms consist of such stages as the expansion of SOEs’ autonomy rights in production related decisions (from 1978 to 1992), the transformation of SOEs 12 nto the modern enterprise system (between 1992 and 1997) and related laws (e. g. , a Competition Law and a Company law of 1993), and the establishment of an effective corporate governance to address related financial and social security issues (e. g. , Yang, 2008). These development policies have successfully improved China’s macroeconomic performance and business development. On the overall economic performance, for example, China’s gross domestic product (GDP) has grown an average 9. percent a year since the reform and its GDP has risen from Rmb 362. 4 billion in 1978 to Rmb 31,404. 5 billion in 2008. Chinese people have become richer, with annual GDP per capita rising from Rmb 379 in 1978 to Rmb 16,084 in 2006. The success of China’s economic reform has resulted in some challenging issues that affect its G-B relations. The first issue is the serious safety problems in the areas of consumer protection. Several food safety incidents have been reported at the national or international levels. At the national level, for example, in 2004, one incident of counterfeit baby formula was noticed by the public because at least 13 babies in Fuyang, Anhui and 50-60 more in the rural areas of Anhui province died of malnourishment from ingesting fake milk power (China Daily, 2004). At the international level, for example, in 2007, Mattel Inc. recalled 18. 2 million Chinese made toys produced with lead painting because of the violation of require rules by its supplier Early Light Industrial Co. (McDonald, 2007). The issue of consumer protection emerged again in 2008 when over 12,000 children have been made ill by milk power contaminated with industrial chemical melamine (China Daily, 2008). The second challenging issue has to do with environmental problems, in terms of soil contamination, river cessation, water pollution and air pollution. A World Bank study (2007) estimated that up to 760,000 people die prematurely each year in China because of air and water pollution. High levels of air pollution in China’s cities lead to 350,000 to 400,000 premature deaths and another 300,000 die 13 because of poor-quality air indoors. There were additional 60,000 premature deaths each year due to poor-quality water. The final issue is related to labor safety and protection. One of the major factors contributing to China’s economic development is the abundance of low-cost labor that enabled both domestic and foreign companies to produce cheap products. Along with the development, these labors have encountered many problems in their working places, such as no labor contract with employers, long working hours, below minimum wages, no medical insurance and social welfare services, workplace injuries, and physical assault and personal humiliation from supervisors. The problem of labor protection is evidenced in the report of rising labor disputes and workplace accidents. One study has noted that labor dispute cases in 2005 are 314,000, which is more than double the number of cases in 2000 and nearly 10 times that of 1995 and that the number of workers involved in disputes grew from 467,000 in 2001 to 740,000 in 2005 (Wu, 2006). One recent example about workplace accident is the explosion of the Xinxing Coal Mine in Hegang City, Heilongjiang Province on November 21st, 2009, claiming 108 lives in this incident (Xinhua News Agency, 2009). B. Economic Development in Hong Kong Unlike the past Chinese development experience, Hong Kong has be very successful in its economic development for many years and has been considered as one of the Asian economic miracles. Before the handover in 1997, the colonial government had implemented various economic development policies to adjust the role or intervention of governmental in creating a free and open market system (Cheung, 2000; Wade, 1990; Yu, 1997). For example, before the 1970s, the government was criticized as a laissez-fair role with low expenditure service and low participation. Between the 1970s and the 1990s, the colonial government adopted a policy of positive non-interventionism to seek collaborations between the government and big business 14 corporations and to invest in public infrastructures and services to support economic development. 4 After the 1990s, with the emergence of electoral and legislative politics, the government moved to a model of consensus capitalism to include wider social interests by forming an alliance among the administrative bureaucrats, business entrepreneurs, and professional elites. These economic development policies have successfully changed Hong Kong’s economic structures from the past manufacturing industries (e. g. , textile, electronics) to the new financial and service industries (e. g. , real estate, insurance, brokering and banking). After the handover in 1997, the government of HKSAR has encountered several challenging events that affect its economic development and social stability. These events include Asian financial crisis in 1997, the dot-com bubbles in 2000, the 9/11 terrorist attacks in the US and subsequent recession in 2001-02, the SARS outbreak in 2003, and the recent financial crisis in 2008. Unlike the past approach of positive non-intervention, the government emphasized the principle of â€Å"Big Market, Small Government† to encourage entrepreneurship and fair competition on the one hand, and a proactive approach (but also pro-market) on the other hand to deal with these challenges and other rapid changes in the world (Tsang, 2006). The government has been successful in adjusting its labor and financial policies to reduce unemployment rates and stabilize the stock and currency markets and in implementing strict regulations to protect public safety and health. These policies were supported by external stimulus activities from the Mainland China. After the Closer Economic Partnership Arrangement (CEPA) in 2004, Hong Kong has deepened its economic integration with the Mainland China. More Mainland visitors and enterprises come to Hong Kong for leisure, business and investment. Local Hong Kong companies have easier access to the vast Mainland market. The results have been strong recovery with consistent high GDP growth rates since 2004 (i. e. , 8. 46 in 2004, 7. 12 15 in 2005, 6. 75 in 2006, and 6. 83 in 2007). At the end of 2007, the GDP reached to HK$1,627. 5 billion (US$208. 7 billion) and GDP per capita was HK$235,134 (US$30,157). The G-B relations in Hong Kong have changed since the 1990s (Loh, 2004; Lui, 2008; Ngo, 2000; Tang, 1999). On the business side, the decline of traditional British company, the rise of local Chinese business groups, and the increase of mainland connection have changed the traditional institutional framework between the colonial administration and business elites. After the deregulation and decentralization policies in the 1990s, he new family-based local business groups have consolidated their interests and expanded their markets in deregulated areas of telecommunications, energy, and public transportation. While the dominance of business interests in Hong Kong politics has continued, the economic structures and competition rules have become more fragmented and complicated after the handover in 1997. On the government side, the SAR government has to follow the framework of Basic Law to deal with conflicting demands from business groups, community leaders and the general public in their fight for social welfare programs and political participation rights. This was not an easy task for the first SAR government (under the leadership of the Chief Executive Tung Chee-hwa) as it was been criticized for supporting big business over other sectors. The Tung administration was challenged later in July 1, 2003 by over 500,000 people demonstration against the proposed Article 23 national security legislation. The new SAR government (under the leadership of the Chief Executive Donald Tsang) has learned to seek more broad-based support for its development policies and has gradually resumed control after successfully dealing with a series of legitimacy crisis. Future challenges for the government will include political, economic, social and cultural changes that are related to the close tie between Hong Kong and the mainland, including, for example, political right and participation of Hong Kong residents (i. e. , related to 16 the general direct election), disappearing of the middle class (i. e. , related to the gap between the rich and the poor and the relocation of mid-management positions to the mainland), and conflict of self-identification crisis (i. e. , related to the defining of Hong Kong’s relationship with China) (e. . , Loh, 2004; Lui, 2008; Martin, 2007) C. Economic Development in Taiwan Taiwan’s post-WWII economic development can be understood from the studies of various developmental plans and policies (e. g. , Kuo, Ranis and Fei, 1981; Li, 1995; Liou, 2002a). For example, between 1952 and 1989, the government implemented eight four-year plans and one six-year plan, which gradually transformed Taiwan’s e conomic systems in different stages and periods, including the colonial agricultural development (before 1950s), the mport-substitution development (1950-62), the export promotion development (1962-80), and the accelerated liberalization development (after 1980). Within these plans, the government had established several economic institutions (e. g. , Economic Planning Council and Council for Economic Planning and Development in the1970s) to emphasize such policy measures as land reforms, fiscal policy reforms (e. g. , tax collection system, investment encouragement programs), monetary policy adjustments (e. g. , interest rate policy, foreign exchange management, regulation of banking, insurance, and securities), and population and manpower initiatives (e. . , family planning, vocational training). These development plans and polices have been supported by the effectiveness of Taiwan’s administrative system and the entrepreneurship of medium and small businesses. In recent ye ars, two major policy issues have affected Taiwan’s economic development. The first issue has been the emphasis on economic liberalization policy since the 1980s, which include the reduction of government control and regulation in economic spheres and the gradual 17 elimination of state subsidies to manufactures. The goal is to transform Taiwan’s economic system to replace its labor-intensive industries with technology-intensive or capital-intensive industries. One example of the liberalization policy is the privatization of state-owned enterprises (SOEs), which includes the merge or shut down enterprises in the face of continuing losses (e. g. , Taiwan Alkali Co. ) and the privatization of all government controlled commercial banks to establish private banks and financial institutions for the promotion of capital industry (Liou, 1992; 1994). The second issue has to do with the democratization movement in Taiwan’s political system, which consists of the lifting of martial law in 1987, the election of Lee, Teng-hui (a native Taiwanese in the Kuomingtang, KMT) as President in 1992, the emergence of several opposition parties (especially the Democratic Progressive Party, DPP), and the election of Chen, Shui-bian (the leader of the DPP) in 2000. Taiwan’s G-B relations have changed along with the new challenges in economic and political environment. Taiwan has gradually lost its comparative advantage of inexpensive labor and cannot compete with those offered from neighboring countries. The relocations of many manufacturing and labor intensive industries to the Mainland China and Southeastern countries (e. g. , Vietnam) have resulted in the rise of unemployment population in Taiwan. Taiwan’s investment has deteriorated because of the influence of special interest groups on government policy since the 1990s under the Lee, Teng-hui’s administration. Regarding the investment issue in the Mainland China, Lee’s â€Å"patience over haste† policy has been ineffective in limiting the increase of Taiwanese businesses investment in China and has brought internal conflicting arguments in Taiwan’s society. The past sound development environment has been further deteriorated because of the inexperience of Chen Shui-bia’s administration, the inconsistence of government’s policies (e. g. , policy on the nuclear power development), the connection between politicians and business 18 conglomerates, and the increasing political confrontation between the Pan-Blue Coalition and Pan- Green Coalition parties. The election of Ma, Ying-jeou in 2008 has not immediately resolved Taiwan’s economic challenges. Unlike the past high growth records, Taiwan’s GDP growths have been relatively low after 2000, from 4. 06 in 2000, -1. 69 in 2001, 4. 7 in 2002, 2. 20 in 2003, 5. 19 in 2004, 3. 52 in 2005, 4. 04 in 2006, and 6. 03 in 2007. Both the amount of GPD and GDP per capita only increased small percentages between 2000 and 2007, with GDP increased from NT$10,032 billion (US$ 321,230 million) to NT$ 12,635. 8 billion (US$ 384,768 million) and GDP per capita increased from NT$453 ,422 (US$ 14,519) to NT$ 553,507 (US$ 16,855). 5 Managerial Issues in Government-Business Relations The previous review of developmental experience in China, Hong Kong and Taiwan has showed that G-B relations in these societies have become complicated along with the economic development and changes. It is clear that all three governments have emphasized the government-guided strategy to promote their economic development. Despite differences in the intervention level and scope (e. g. , less intervention in Hong Kong), all three governments have made institutions arrangements and policy changes to create a free market system and a safe social environment to attract foreign investment and to assist local business development. These governmental policies and changes are critical to support the entrepreneurship development in these societies, which has been considered as one of the major characteristics of their development experience (e. . , Liou, 1998b; Yu, 2007; 1997). To understand the interaction of government and business, we further analyze key managerial issues that are related to business promotion, government regulation, and administrative reform. A. Business Promotion and Accountability Concern 19 The first managerial issue in the study of G-B relations is the accountabil ity concern of business promotion policy. As explained previously, all three governments have implemented various incentive policies to promote business development in their societies. While they are successful in attracting foreign investment to provide the needed financial capitals, technical skills, and managerial knowledge, these incentives have also resulted in some negative consequences such as unfair treatments between domestic firms and foreign companies, special favors to big businesses over small firms, unequal developments between regions with and without such incentives, resource waste and low return of investment rates, and no consideration of side costs associated with economic growth (e. . , air pollutions, increase of public debts). These negative consequences about incentive policies indicate the need for developing a well-organized evaluation system to assure the accountability of these policies. In recent years, public administration researchers have emphasized the value of accountability for results to promote the outcome and performance based management (e. g. , Rainey, 2003; Romzek and Dubnice, 1987). To address accountability concerns, development evaluation becomes an important task for the management of incentive policies. Public managers need to conduct various performance evaluation methods to monitor the costs and benefits of each tax incentive for the purpose of protecting public interests (Liou, 2007b). The challenges for managers are in the process of making incentive decisions and the criteria used to make such decisions. In many cases, incentive decisions have been challenged with different considerations, such s short term interests vs. long term interests, and economic benefits vs. social or environmental welfares. While no easy and clear answers for these questions, public managers have to pay attention to these controversial issues and to promote accountability in every aspect of the development process. 20 B. Government Regulation and Effectiveness Challenge The second managerial issue in the G-B relations is the controversial role of government regulation in the p rocess of economic developmen

Saturday, November 23, 2019

The Ultimate AP Psychology Review Guide 5-Step Prep Plan

The Ultimate AP Psychology Review Guide 5-Step Prep Plan SAT / ACT Prep Online Guides and Tips Preparing for the AP Psychology exam shouldn't cause you to lose your sanity (pun intended). Some of the material is challenging, but overall it's not that scary compared to other AP tests. If you stay focused during your studying and are familiar with the format of the test, you'll have a good chance of acing it! In this article, I'll provide specific details on the structure and content of the exam and tell you how you can make the best use your AP Psychology review time to end up with a great score. What’s the AP Psychology Exam Like? The AP Psychology exam is one of the shorter AP tests, clocking in at just two hours total. You’ll have an hour and ten minutes to complete 100 multiple-choice questions and the remaining 50 minutes to complete two open response questions. Overall, I’d say it’s one of the easiest AP tests based on its length and the complexity of its content. Since you only have 70 minutes for 100 multiple choice questions, you’ll need to make sure you’re keeping track of time. It’s important to move relatively quickly because you have less than a minute for each question! Try not to spend more than 30 seconds on a question; you can always come back to the question later. There is no guessing penalty on multiple choice (as for all AP exams now) so incorrect answers won’t hurt you any more than leaving questions blank. The open response questions shouldn’t give you much trouble in terms of time. There are only two of them (much fewer than most other AP tests), and they’re usually very straightforward. In many cases, they will just ask you to explain how terms you’ve learned in AP Psychology relate to a specific situation. You’ll also need some knowledge of the scientific method for certain open response questions that ask about the methodology of a psychological study. I'll give you examples of AP Psychology multiple-choice and free response questions in the next section. No penalties for incorrect answers! Finally, the College Board can lay off all those referees and free up some room in the budget. What’s on the AP Psychology Exam? Here’s an example of a multiple choice question you might see on the test: This question is kind of wordy, and it may seem like you need to know a lot to figure it out, but you could actually get the answer without much psychology knowledge at all (though it’s less confusing with some background information). The baby monkeys preferred the soft cloth surrogate mother over the wire surrogate with food, indicating that the comfort of the cloth was more important to them than the food when they were scared. The answer is B! Most multiple choice questions will involve either simple logic, like this one, or basic memorization of the content in the course. Here’s an example of an open response question that was on the 2015 exam: Here, it’s easy to see how the points for the question are earned. The seven bullet points correspond to the seven possible points you can get from answering the question. This question is dependent on a comprehensive knowledge of specific terms and concepts from the AP Psychology curriculum. The College Board provides a breakdown of the different topics on the AP Psychology exam by percentage of questions. Here are the topics you’ll see on the exam (from most to least common): Topic Percentage of Questions Research Methods 8-10 Biological Bases of Behavior 8-10 Social Psychology 8-10 Cognition 8-10 Learning 7-9 Developmental Psychology 7-9 Abnormal Psychology 7-9 Sensation and Perception 6-8 Motivation and Emotion 6-8 Personality 5-7 Testing and Individual Differences 5-7 Treatment of Psychological Disorders 5-7 States of Consciousness 2-4 History and Approaches 2-4 This might inform how much of your AP Psychology review time you spend studying each topic, but it’s probably more important to pay attention to where you struggle the most on an individual level. For example, if you know all there is to know about Research Methods but don’t remember much about Treatment of Psychological Disorders, you should spend more time reviewing the second topic even though it relates to fewer questions. In the next section, I’ll give more specific guidance on how to review for the exam. Preliminary AP Psychology Study Tips Here are some tips to keep in mind before you start your AP Psychology exam review! They'll help you stay on the right track and make the most of your time. Tip 1: Plan Out Your Time How much time do you have before the test? You'll need to take this into account when formulating your study plan. Think about how much time you can afford to spend studying for AP Psychology while considering the amount of other schoolwork you have. For example, if you think you have about 10 hours to study, your plan might look something like this: Take and score a practice test (2.5 hours) Go over your mistakes (1 hour) Review weak content areas and update test-taking strategies (2 hours) Take and score another practice test (2.5 hours) Final review (2 hours) If you have longer, you might be able to go more in-depth with your mistakes on the second practice test and even take a third or fourth test. Overall, your time should be split relatively evenly between taking practice tests and reviewing the material. Your plan could change depending on your initial scores and how much you’re looking to improve. I would say that you don't need to spend more than 20 hours total studying for AP Psychology. The amount of material isn't overwhelming, and it's not an especially difficult test. I’ll get more specific on how to use practice tests effectively in the next section. Tip 2: Choose Review Materials Wisely You’ll need reliable review materials to ensure that you’re getting the most out of your study sessions. I’d recommend buying a review book (5 Steps to a 5 and Cracking the AP Psychology Exam are the ones I like best). Review books cover just the information that you’ll need for the exam, so they’re going to be less overwhelming to study than your textbook or notes from class. That being said, don’t totally ignore the resources you’ve accumulated in your AP Psychology class. Your notes might include unique methods for remembering concepts and terms which can be useful as an alternative to the information in a review book. Your textbook could be useful as well because it might have diagrams that are better than the ones in review books. I think it’s just nice to have a review book as a backup so that you stay focused on your studying and don’t spend time on topics that are less relevant for the exam. This wise owl says "hoo hooo hoooooo," which translates to "Choose your review materials wisely like I would!" Either that or "They're coming. Tonight." Tip 3: Focus on Memorizing Terms The AP Psychology exam is centered around psychological terms and theories. Some of these can be confusing and hard to tell apart (or not what they sound like intuitively). It's really important to have a solid grasp on all the terms that you learned in the course for both multiple choice and free response questions. Free response questions will often ask you to relate an obscure psychology term to a certain hypothetical scenario, and it's impossible to get points if you aren't completely confident about the meaning of the term. Flashcards are helpful for this type of memorization. If you have time, you can make flashcards for all the important terms in the class or even just a few terms that always trip you up. These can be physical flashcards, or if that's too old-fashioned, you can use Quizlet to study virtual flashcards (in this case you won't even need to make your own; there are already a ton of user-created study sets). I find that writing down the definitions of terms yourself will drill their meanings into your brain more effectively, so I prefer making my own cards, but you can do whatever works best for your schedule and learning style. To put a fun spin on studying and ensure that you never forget terms, you can send flashcards that describe psychological disorders to people who seem to have them based on your expert diagnosis. They'll be sure to thank you later (disclaimer: if you do this you are probably a sociopath). Tip 4: Go Over Testing Strategies Before you take a practice test, you should be aware of the testing pitfalls that may impact your score. Don't sacrifice points on practice tests (or the real test!) due to factors unrelated to your knowledge of the material. Here are some strategies for different types of test questions: Multiple Choice Questions As I mentioned earlier in this article, the exam doesn’t give you a ton of time for each multiple choice question. If you have a tendency to get stuck on difficult questions, you’ll need to keep this in mind during the AP Psychology test. Try to avoid spending more than 30 seconds on each question, and don't worry too much about skipping a few. It's possible to get a 5 on the test even if you miss 20-30 multiple choice questions. I'm not advocating skipping questions at random, but you should know that it's not the end of the world if you can't answer every single one. It’s also important not to overthink multiple choice questions. The questions can sound and look complex, but most of the time they’re not overly difficult if you know the material. Underline the parts of the question that are most important so that you don’t get distracted or start to second-guess yourself. If one of the answers seems like it doesn’t make sense, eliminate it. Free Response Questions On free response questions, remember that this isn’t an English test! There’s no need to write an introduction and conclusion; go straight for the answer to the question. That being said, you should still write in complete sentences with correct grammar. Make it as easy as possible for the graders to find your answers and give you points. Underline verbs like â€Å"describe† or â€Å"define† in the question to keep yourself focused on the task at hand. If the free response question is something like the example I provided in the previous section, it can be easier to work backward by putting yourself in the position of one of the people in the hypothetical scenario. You might say, "if I was looking to purchase a new house, what thoughts would cross my mind and why?" After thinking this through a little bit, you could look at the first term and make a connection. The prefrontal cortex is involved in planning and decision-making, so it would be used extensively in the process of committing to the purchase of a new house. This is the only house that would be in my price range right now. Jim doesn't know how good he has it. Your AP Psychology Review Plan in Action Here’s a basic outline of the steps you should take once you’ve prepared your materials and made a rough study plan for AP Psychology. Step 1: Take and Score a Practice Test The first thing you should do is take an initial practice test to see how high you’re currently scoring. You can find practice tests for AP Psychology in review books and online. If you don’t have a review book, Googling â€Å"AP Psychology practice exam pdf† will yield many results. Use tests that were created as recently as possible (ideally within the last 5 years) to ensure that they are relatively similar to the test you’ll be taking. Here’s a conversion table that shows you how raw composite scores from practice tests translate to the AP scale: Composite Score AP Score 113-150 5 93-112 4 77-92 3 65-76 2 0-64 1 To calculate your composite score, add up the number of multiple choice questions you answered correctly. Then, consult the scoring rubric for the free response questions to calculate the number of points you would earn on each question. Convert the number of points you earned on the free response questions to a value out of 50 (for example, if you got 8 out of 15 points on the two free response questions, you would convert that to about 27 out of 50). Then, add the raw score numbers from the multiple choice and free response sections together. If you earned 75 points (75 questions correct) on the multiple choice section and 27 points on the free response section, your composite score would be a 102, making your official AP Score a 4. See this article for more information on calculating your score. Once you’ve scored your practice test, you can set a future score goal. This is pretty simple for AP tests because the score range is just 1-5. There’s no reason not to aim for a 5 on the test, especially in the case of the AP Psychology exam. Since it’s one of the less difficult AP tests, a 5 should be achievable for you if you put some effort into studying. If you’re scoring very low right now, you could think about aiming for a 3 or 4 and increasing your goal if you reach it before the test. Even if you’re already in the 5 range, you should still consider doing a bit of studying if you have time. It's important to feel as comfortable as possible on the real test! You want the AP Psychology test to be like an old friend that you still pretend to like out of pity. Step 2: Analyze Your Mistakes Look at the questions you got wrong or had to guess on, and try to figure out why you struggled. Did you forget a term or concept? Were you not sure what the question was asking? Did you make a careless error? Did you run out of time? Which of these issues was most prevalent? Did you notice a certain type of question that you tended to get wrong? Record your findings on the nature of your mistakes so that you can correct them in your studying. This guide will help you with reviewing your mistakes (I know it’s for SAT/ACT practice tests, but the same principles apply here). Step 3: Review Weak Content Areas If you made a lot of mistakes related to content or question misunderstandings, you should try to figure out which areas caused you the most trouble. Then, you can consult your notes or a review book to brush up on terms and concepts that you’ve forgotten. AP Psychology involves quite a bit of memorization, so there’s bound to be at least a few areas where you weren’t sure of the meaning of a term or couldn’t remember what a specific psychologist did. Stay focused on your weak areas, and pay special attention to weak areas that are also big parts of the exam. For example, if questions about cognition give you trouble, but you also struggle with the history and approaches category, put more effort into studying cognition. A knowledge deficit in this area will cost you more points in the end. Make sure you fix any weak links in your psychology knowledge chain before the exam. Step 4: Revise Your Test-Taking Strategies If your mistakes fell heavily on the side of time issues and careless errors, you should think more about how you can change your approach to the test. Remember to avoid getting stuck on difficult questions if you’re running out of time. Consider slowing down a bit and reading questions more carefully if you suffer from careless errors. Step 5: Rinse and Repeat! After you’ve revised your strategies and brushed up on your content knowledge, you should take another practice test to assess your progress. Then, you can go through the review process again and take steps to improve further. You can do this as many times as it takes for you to feel comfortable with the test and reach your score goal. Conclusion When reviewing for the AP Psychology exam, it's important to pay attention to the format of the test so that you know what to expect. You should also devote special attention to topic areas that are the most difficult for you. Both strong content knowledge and smart testing strategies are important if you want to earn a high score. Practice tests are the most valuable tools in your arsenal for checking on your progress as you review the material. Keep revising your strategies and closing any gaps in your content knowledge until you get to a score that makes you happy! What's Next? Want to learn more about specific AP Psychology topics? Start with our discussion of Stockholm Syndrome here. What does a good score on the AP Psychology mean for you in college? Learn more about how AP credit works at colleges. AP tests and SAT subject tests can both be important components of your college application. Find out the difference between the two and which type of test is more important. Are you taking AP US History along with AP Psychology? Read this article for some helpful AP US History study resources. Want to improve your SAT score by 160 points or your ACT score by 4 points? We've written a guide for each test about the top 5 strategies you must be using to have a shot at improving your score. Download it for free now:

Thursday, November 21, 2019

Organizational Structure of Spectrum Brand, Inc Research Paper

Organizational Structure of Spectrum Brand, Inc - Research Paper Example Project Management structure fosters the use of teams created from various departments, to achieve goals or create products. This type of structure can be beneficial to Spectrum, as it combines aspects of both a functional organization and project team structure. It effectively coordinates resources for various projects and allows personnel to retain membership on both the team and their functional departments.  However, the matrix structure has some inherent communications challenges. One such challenge is a line of authority and resource allocation ambiguity as personnel report to both their functional manager and the team/project manager. Confusion as to which manager’s authority takes priority regarding tasking can be addressed through the use of pre-established lines of authority, project plans, resource allocation plans, and timelines, as coordinated between the functional and team management. The ambiguity surrounding resource allocation can lead to personal disputes on the number of resources allocated to respective projects. Clearly defining the level of capital, resources, and lines of authority at the beginning of each project offers a viable solution for this dilemma. A second communication challenge is a need for common terminology. New terminology or  hinder productivity of the newly formed team. Management can address this by scheduling on-the-job or external training, as part of the project timeline. A third challenge is the lack of peer interaction from functional teams, due to logistics, if geographically dispersed. To combat this, management should ensure that periodic virtual or in-person team meetings are conducted, allowing personnel to stay abreast of developments in their functional area of expertise and promotional opportunities.